Shift Leader: Deliver First-Class Guest Experience

Paradies Lagardère; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Paradies Lagardère is seeking a Shift Supervisor to lead restaurant teams, ensuring guest satisfaction and adherence to SOPs. The role requires training staff, managing service flow, and maintaining safety and cleanliness across operations.

The ideal candidate will have supervisory experience in hospitality, be proficient with Micros and Data Central, and demonstrate strong communication in a fast-paced environment.

Qualifications

• Practical experience as a supervisor in the hotel/restaurant industry.
• ServSafe Food Manager’s Certification or equivalent.
• Ability to work in a high energy and demanding environment.
• Strong communication and teamwork skills.

Responsibilities

• Lead shifts, train staff, and uphold SOPs.
• Ensure guest satisfaction and manage service flow.
• Oversee food/beverage, inventory, and cash-out procedures.
• Maintain health, safety, and sanitation standards.

Skills

Leadership

Customer Service

English Proficiency

Cash Handling

POS Systems

Education

High School Diploma

Tools

Micros

Data Central

Job description

Paradies Lagardère is seeking a Shift Supervisor to lead restaurant teams, ensuring guest satisfaction and adherence to SOPs. The role requires training staff, managing service flow, and maintaining safety and cleanliness across operations.

The ideal candidate will have supervisory experience in hospitality, be proficient with Micros and Data Central, and demonstrate strong communication in a fast-paced environment.