Guest Experience & Sales Associate

Paradies Na; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Paradies Lagardere is seeking an Associate to deliver First Class service on the sales floor or in a support role in Austin, Texas. The role centers on putting customers first, performing needs analyses and recommending products to create a memorable shopping experience.

Responsibilities include handling transactions on the POS, assisting with receiving and transfers, maintaining store appearance, and following cash handling and loss prevention procedures.

Qualifications

• Experience in fast-paced retail service.
• Ability to greet, sell and thank customers.

Responsibilities

• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalat[e] as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Skills

Selling experience

Customer greeting

Customer service

Job description

Paradies Lagardere is seeking an Associate to deliver First Class service on the sales floor or in a support role in Austin, Texas. The role centers on putting customers first, performing needs analyses and recommending products to create a memorable shopping experience.

Responsibilities include handling transactions on the POS, assisting with receiving and transfers, maintaining store appearance, and following cash handling and loss prevention procedures.