Guest-First Server: Fast Clearing, Upsell & Top Service

Phelan Family Brands; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Phelan Family Brands in Naples, FL is seeking friendly servers to join our restaurant team. Primary responsibilities include selling and serving food and beverages to guests, delivering our best-in-class service throughout the guest experience.

Qualifications include strong menu knowledge, ability to handle multiple tables, upselling, payments, and maintaining cleanliness with fast turnover. Growth opportunities exist in a family-owned setting.

Qualifications

• Knowledge of menu and beverage offerings.
• Ability to serve 3–6 tables at a time after training.
• Strong guest interaction and communication skills.
• Ability to process payments and make change.
• Maintain cleanliness and ensure quick table turnover.
• Verify guest ages for alcohol service.

Responsibilities

• Sell and serve food and beverages to guests.
• Upsell drinks and menu items to meet standards.
• Use a computer to ring orders and receive payments.
• Interact with guests in a friendly, fast manner.
• Accept payments and provide correct change.
• Maintain side-work and total cleanliness of the restaurant.
• Clear and reset tables quickly for turnover.
• Report unhappy guests to management and address concerns.
• Take and fill to-go orders when applicable.

Skills

Customer service

Upselling

POS system

Cash handling

Tools

POS system

Job description

Phelan Family Brands in Naples, FL is seeking friendly servers to join our restaurant team. Primary responsibilities include selling and serving food and beverages to guests, delivering our best-in-class service throughout the guest experience.

Qualifications include strong menu knowledge, ability to handle multiple tables, upselling, payments, and maintaining cleanliness with fast turnover. Growth opportunities exist in a family-owned setting.