Guest Experience Server & Beverage Upsell Pro

Phelan Family Brands / Pinchers; Marco Island (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Phelan Family Brands in Marco Island, FL is seeking energetic, guest-focused servers to join our team. You will learn our menu and provide top-notch service to guests throughout their dining experience.

You will manage multiple tables after training, upsell beverages and meals, use a POS to ring orders, handle payments, and maintain a clean, welcoming dining area while delivering best-in-class service.

Qualifications

• Complete knowledge of the restaurant's food and beverage menu.
• Ability to serve 3 to 6 tables at a time after training and meet Best in Class standards.
• Able to consistently upsell alcohol and food items.
• Able to use a computer to ring orders on a check.

Responsibilities

• Interact with guests in a consistent, friendly, and fast manner.
• Accept different types of payment and make change.
• Maintain cleanliness and smooth operation of the dining area; clear and reset tables quickly.
• Check IDs to ensure guests are at least 21 for alcohol service and refuse service politely when needed.
• Report to Managers any unhappy guests and communicate needs in a timely manner.
• Take and fill to-go orders if applicable.

Job description

Phelan Family Brands in Marco Island, FL is seeking energetic, guest-focused servers to join our team. You will learn our menu and provide top-notch service to guests throughout their dining experience.

You will manage multiple tables after training, upsell beverages and meals, use a POS to ring orders, handle payments, and maintain a clean, welcoming dining area while delivering best-in-class service.