Restaurant Server & Guest Experience Specialist

Pinchers; Fort Myers Beach (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Phelan Family Brands is seeking team members to deliver top-notch food and beverage service and a best-in-class guest experience. You will learn the menu, serve multiple tables, upsell items, process orders, accept payments, and maintain a clean, efficient station.

You will interact with guests in a friendly, timely manner, verify IDs for alcohol, and coordinate with managers to ensure guest satisfaction. Training provided.

Qualifications

• Provide knowledge of the restaurant's menu.
• Ability to serve 3–6 tables after training and meet standards.
• Consistently upsell alcohol and food items.
• Use a computer to ring orders and process payments.
• Interact with guests in a friendly, fast, and professional manner.

Responsibilities

• Serve guests with prompt, accurate service.
• Take and fill to-go orders if applicable.
• Maintain cleanliness and smooth operation of the restaurant.
• Check IDs to ensure guests are 21+ for alcohol.
• Communicate with managers about unhappy guests.
• Report to work in neat uniform and good hygiene.

Skills

Upselling

POS systems

Guest service

Alcohol service

Cash handling

Tools

POS system

Job description

Phelan Family Brands is seeking team members to deliver top-notch food and beverage service and a best-in-class guest experience. You will learn the menu, serve multiple tables, upsell items, process orders, accept payments, and maintain a clean, efficient station.

You will interact with guests in a friendly, timely manner, verify IDs for alcohol, and coordinate with managers to ensure guest satisfaction. Training provided.