Guest-First Security Officer — Protect & Serve Guests

The Roosevelt Hotel; New Orleans (LA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Travel discounts

Employee stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Job summary

The Roosevelt New Orleans, A Waldorf Astoria Hotel on-site security team is seeking a dedicated Security Officer. You will patrol interior and exterior areas, monitor safety, and uphold hospitality standards while ensuring a secure environment for guests and colleagues.

Responsibilities include investigations, reporting, emergency response, and assisting guests with professionalism and courtesy. This full-time role emphasizes safety, service, and teamwork within a luxury hotel setting.

Qualifications

• Experience as a Security Officer or in hotel security.
• Ability to conduct investigations and document findings.
• Skilled in incident reporting and safety protocols.

Responsibilities

• Conduct security patrols of interior and exterior hotel premises to identify risks.
• Assist with investigations and document findings for reporting.
• Maintain accurate security reports and records.
• Respond to emergencies and safety hazards.
• Provide exceptional guest assistance with professionalism.

Skills

Patrol security

Incident investigations

Report writing

Emergency response

Guest service

Job description

The Roosevelt New Orleans, A Waldorf Astoria Hotel on-site security team is seeking a dedicated Security Officer. You will patrol interior and exterior areas, monitor safety, and uphold hospitality standards while ensuring a secure environment for guests and colleagues.

Responsibilities include investigations, reporting, emergency response, and assisting guests with professionalism and courtesy. This full-time role emphasizes safety, service, and teamwork within a luxury hotel setting.