VIP Personal Concierge — Elevate Guest Experiences

The Roosevelt Hotel; New Orleans (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) Retirement Plan

Paid Time Off

Job summary

The Roosevelt New Orleans, A Waldorf Astoria Hotel is seeking a Personal Concierge to greet guests and fulfill special requests with warmth and attention to detail. You will assist with dining, transportation, tours, and local attractions, delivering memorable experiences for every stay.

This full-time on-site role offers a competitive hourly wage and a benefits package. Join a team renowned for hospitality excellence and opportunities to grow within a globally celebrated hotel brand.

Qualifications

• A passion for spreading the light and warmth of hospitality.
• Integrity and doing the right thing.
• Leadership, teamwork, ownership and accountability.

Responsibilities

• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Provide information and arrange dining, transportation, events, tours, and local attractions.
• Arrange for medical care, childcare, floral delivery and other personalized guest needs.
• Receive and deliver messages, mail, packages and faxes.
• Facilitate seamless registration and elevated service for VIP guests.
• Share marketing materials and encourage use of hotel services and programs.

Job description

The Roosevelt New Orleans, A Waldorf Astoria Hotel is seeking a Personal Concierge to greet guests and fulfill special requests with warmth and attention to detail. You will assist with dining, transportation, tours, and local attractions, delivering memorable experiences for every stay.

This full-time on-site role offers a competitive hourly wage and a benefits package. Join a team renowned for hospitality excellence and opportunities to grow within a globally celebrated hotel brand.