Guest-First Retail Sales Associate

New Balance Athletics, Inc.; San Clemente (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401K

Lifestyle reimbursement

Paid vacation & holidays

Tuition reimbursement

Learning & development

Job summary

New Balance Athletics, Inc. is hiring Retail Sale Associates in San Clemente, CA. You will provide exceptional customer service, leverage product knowledge, and help customers through every step of the purchase while representing the New Balance brand.

The role emphasizes meeting customer needs, maintaining a neat sales floor, and supporting promotions. Candidates should be 18+, ready to work a flexible schedule including weekends, and capable of lifting up to 50 lbs.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Ability to work a flexible schedule including weekends and holidays.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best - neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Skills

Customer service

Verbal communication

Team player

Cash register

Basic math

Flexible schedule

Lift up to 50 lbs

Tools

Cash register functions

Job description

New Balance Athletics, Inc. is hiring Retail Sale Associates in San Clemente, CA. You will provide exceptional customer service, leverage product knowledge, and help customers through every step of the purchase while representing the New Balance brand.

The role emphasizes meeting customer needs, maintaining a neat sales floor, and supporting promotions. Candidates should be 18+, ready to work a flexible schedule including weekends, and capable of lifting up to 50 lbs.