Guest-First Retail Leader & Talent Architect

Stand Out For Good, Inc.; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Stand Out For Good, Inc. is seeking a Talent Leader to drive recruitment and staffing in a fast-growing, guest-focused retail environment. You will lead a diverse team, forecast staffing needs, and ensure our brands are staffed for peak guest engagement and operational excellence.

The role requires 3–5 years of high-volume retail management experience, with HR and staffing analytics skills. A dynamic, energetic leader who embodies our guest-first culture will thrive here.

Qualifications

• 3–5 years of experience in high-volume retail management.
• HR experience is a plus.
• Deep understanding of store operations and guest experience.
• Ability to work a varied schedule including holidays, nights and weekends.
• Strong leadership and communication skills.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
• Act as a brand ambassador, ensuring all candidates are educated on and meet our appearance and professionalism standards.
• Lead the full-cycle recruitment process to identify and attract high-caliber candidates who align with our mission and values.
• Schedule and balance associate availability with evolving business needs to maximize guest engagement.
• Onboard and train team members through company programs that support skills, guest experience, product knowledge, and operational excellence.

Skills

Retail management

Staffing & scheduling

Guest-first mindset

Team leadership

Data-driven staffing

Job description

Stand Out For Good, Inc. is seeking a Talent Leader to drive recruitment and staffing in a fast-growing, guest-focused retail environment. You will lead a diverse team, forecast staffing needs, and ensure our brands are staffed for peak guest engagement and operational excellence.

The role requires 3–5 years of high-volume retail management experience, with HR and staffing analytics skills. A dynamic, energetic leader who embodies our guest-first culture will thrive here.