Guest-First Front Desk Agent

Sonesta International Hotels; Overland Park (KS); On-site; USD 20,664 - 24,796; Part time

Job summary

Sonesta International Hotels is seeking an enthusiastic front desk agent for their Overland Park location in Kansas. The ideal candidate will welcome guests, manage accounts, and provide excellent service by answering inquiries and resolving complaints. If you are passionate about guest services and thrive in a positive working environment, we encourage you to apply. This position offers a compensation range of $15 to $18 per hour.

Qualifications

• Enthusiastic and service-focused attitude towards guest service.
• Ability to manage accounts and respond to guest needs effectively.
• Enjoy working in a positive environment and interacting with guests.

Responsibilities

• Welcome guests and manage their accounts.
• Answer inquiries and field complaints.
• Ensure an excellent experience for every guest.

Skills

Excellent communication skills

Service-oriented mindset

Ability to manage guest inquiries and complaints

Job description

Sonesta International Hotels is seeking an enthusiastic front desk agent for their Overland Park location in Kansas. The ideal candidate will welcome guests, manage accounts, and provide excellent service by answering inquiries and resolving complaints. If you are passionate about guest services and thrive in a positive working environment, we encourage you to apply. This position offers a compensation range of $15 to $18 per hour.