Guest-First Counter Specialist: Pastry & Coffee

Harri; Hoboken (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Healthcare options

Commuter benefits

Professional development

In-store discounts

Job summary

maman in Hoboken seeks a friendly Counter Server to greet guests, manage the pastry display, and take orders with a warm, efficient touch. You will operate the POS, handle payments accurately, and follow steps of service to ensure a memorable guest experience.

You will keep the counter tidy, assist baristas during peak times, stay knowledgeable about menu ingredients and allergies, and collaborate with the team to support events and daily operations.

Qualifications

• Previous customer service or hospitality experience is required.
• Ability to learn and retain menu items, ingredients, and allergy information.
• Must multitask and stay organized in a fast-paced environment.
• Positive, team-oriented attitude and willingness to support others.
• Availability to work flexible schedule including weekends, holidays, and events.

Responsibilities

• Serve as welcoming, knowledgeable first point of contact for maman guests.
• Accurately operate the POS and process orders with proper cash handling.
• Follow steps of service and communicate menu offerings clearly.
• Maintain the pastry display and counter area, keeping it clean and stocked.
• Support baristas and BOH during peak times and assist with inventory tasks.

Skills

Guest-focused service

Cash handling

POS operation

Team player

Multitasking

Flexible schedule

Attention to detail

Food allergy knowledge

Tools

POS system

Job description

maman in Hoboken seeks a friendly Counter Server to greet guests, manage the pastry display, and take orders with a warm, efficient touch. You will operate the POS, handle payments accurately, and follow steps of service to ensure a memorable guest experience.

You will keep the counter tidy, assist baristas during peak times, stay knowledgeable about menu ingredients and allergies, and collaborate with the team to support events and daily operations.