Guest-First Banking Associate

Aumni; Midland (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and promote Chase’s digital banking tools with a focus on personalized service.

In this role you will build trusted relationships through attentive support, cross-selling where appropriate, and collaboration with the branch team to help clients meet their financial goals. A high school diploma is required.

Qualifications

• High school diploma or GED equivalent.
• Experience in customer service is preferred.
• Ability to greet clients warmly and provide attentive service.

Responsibilities

• Create a welcoming environment for clients as they enter the branch.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering product knowledge.
• Perform branch operations following bank policies and procedures.

Skills

Client service

Communication

Relationship building

Tech proficiency

Active listening

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and promote Chase’s digital banking tools with a focus on personalized service.

In this role you will build trusted relationships through attentive support, cross-selling where appropriate, and collaboration with the branch team to help clients meet their financial goals. A high school diploma is required.