Guest-First Banker: Build Relationships & Tech Solutions

Next Frontier Capital; New York (NY); On-site; USD 40,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver personalized banking solutions in a dynamic branch environment.

You will greet clients, assist with account openings and daily transactions, promote self‑service tools like Chase Mobile App and Chase.com, and collaborate with team members to meet clients' financial goals while maintaining compliance and service standards.

Qualifications

• High school diploma or GED is required.
• Strong client service skills are essential.
• Ability to learn products and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by handling account servicing, maintenance, and new account openings with compliance.
• Educate clients on day-to-day banking and self-service tools like Chase Mobile App and Chase.com.
• Build relationships through active listening, empathy, and product knowledge while collaborating with branch colleagues.
• Perform branch operations including cash handling and maintaining compliance with policies.

Skills

Client service

Communication

Teamwork

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and deliver personalized banking solutions in a dynamic branch environment.

You will greet clients, assist with account openings and daily transactions, promote self‑service tools like Chase Mobile App and Chase.com, and collaborate with team members to meet clients' financial goals while maintaining compliance and service standards.