Guest-First Banker: Personal Banking & Tech Solutions

Next Frontier Capital; New Jersey; On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service, build trusted client relationships, and guide customers through banking solutions. You will assist with account openings, daily transactions, and digital tools usage, while collaborating with branch staff to meet client financial goals.

This role emphasizes customer care, regulatory compliance, and a proactive approach to problem-solving within a fast-paced branch environment.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships and understand client needs.
• Strong communication to educate clients about products and services.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day transactions using Chase digital tools and ATMs.
• Build client relationships through active listening and collaboration with team members.
• Perform branch operations handling cash devices and adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service, build trusted client relationships, and guide customers through banking solutions. You will assist with account openings, daily transactions, and digital tools usage, while collaborating with branch staff to meet client financial goals.

This role emphasizes customer care, regulatory compliance, and a proactive approach to problem-solving within a fast-paced branch environment.