Client-First Banker: Build Relationships & Tech Solutions

Fairygodboss; Grass Valley (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitable service and financial solutions at the branch level. You will welcome clients, help them open accounts, and guide them through Chase Mobile App and other self-service options to meet their daily banking needs.

The role emphasizes building trusted client relationships, delivering personalized product knowledge, and working with the team to help clients reach their financial goals while adhering to banking policies.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services and procedures.
• Prior client service experience or equivalent.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Assist clients with day-to-day banking and self-service options like mobile apps and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Conduct branch operations and cash handling in line with bank procedures.

Skills

Client-first service

Trusted relationships

Clear communication

Issue resolution

Team collaboration

Product knowledge learning

Client service experience

Adaptability to compliance

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitable service and financial solutions at the branch level. You will welcome clients, help them open accounts, and guide them through Chase Mobile App and other self-service options to meet their daily banking needs.

The role emphasizes building trusted client relationships, delivering personalized product knowledge, and working with the team to help clients reach their financial goals while adhering to banking policies.