Guest-Facing Tech Advisor — Paid Training & Growth

Victra - Verizon Authorized Retailer; Pensacola (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Comprehensive Benefits

Job summary

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra, with opportunities for advancement in a supportive team environment and a culture built on performance, collaboration, integrity, and celebration.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service experience, retail preferred.
• Willingness to work evenings, weekends, holidays.
• Must be 18+ and legally authorized to work in the U.S.
• Ability to lift up to 10 pounds and stand for long periods.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction.
• Conduct thorough account reviews to understand guest needs and present product recommendations.
• Provide product benefits and solution recommendations to meet customer needs.
• Create personal connections with guests to simplify tech choices.
• Support a fast-paced store environment with team-assisted guest interactions.

Skills

Customer service

Retail experience

Communication skills

Evenings/weekends flexibility

Authorized to work in US

Education

High school diploma or GED

Job description

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra, with opportunities for advancement in a supportive team environment and a culture built on performance, collaboration, integrity, and celebration.