Guest Experience Agent - Front Desk (Daily Pay)

Aimbridge Hospitality; Rocky Mount (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent to deliver exceptional guest experiences at our property in Rocky Mount, NC. You will welcome guests, manage check-ins and check-outs, and handle requests with a smile.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and MS Office. This role requires strong communication, multitasking, and guest service skills to ensure a smooth, memorable stay.

Qualifications

• High school diploma or equivalent required or and hospitality experience preferred.
• Experience in a hotel or related field is preferred.
• Familiarity with hotel management software and MS Office is expected.

Responsibilities

• Provide warm, accueil and smooth check-ins/check-outs.
• Coordinate messages and requests with guests and team.
• Handle reservations and financial details with accuracy.
• Maintain organized desk operations and guest records.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hospitality

Familiarity with hotel management software

Microsoft Office proficiency

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent to deliver exceptional guest experiences at our property in Rocky Mount, NC. You will welcome guests, manage check-ins and check-outs, and handle requests with a smile.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and MS Office. This role requires strong communication, multitasking, and guest service skills to ensure a smooth, memorable stay.