Guest Experience & Workplace Services Coordinator

CBRE; San Francisco (CA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Workplace Experience Coordinator in San Francisco to deliver a world‑class customer service experience for employees and visitors in a designated building. You will be the first point of contact, manage events, coordinate vendor services, and handle inquiries with a professional, service‑driven approach.

The role requires a high school diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills.

Responsibilities

• First point of contact for all entrants; greet, issue passes, and follow security protocols.
• Answer calls professionally; create presentations and speak to groups.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders; coordinate office services and onboarding.
• Acknowledge inquiries or complaints; provide professional solutions.
• Organize and manage on-site events; secure spaces, setup, teardown, and supplies.
• Follow security and emergency procedures; notify appropriate parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in San Francisco to deliver a world‑class customer service experience for employees and visitors in a designated building. You will be the first point of contact, manage events, coordinate vendor services, and handle inquiries with a professional, service‑driven approach.

The role requires a high school diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office.