Guest Experience Valet: Parking & Luggage

Towne Park LLC; Berkeley (CA); On-site; USD 55,104,000 - 64,747,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality and parking assistance at our Berkeley location. You will greet guests, park and retrieve vehicles, and assist with luggage while ensuring safety and efficiency.

The role requires a strong customer focus, clear English communication, and the ability to manage time and tasks across peak periods; a valid driver's license is required for the state you work in.

Qualifications

• Customer-focused service skills required.
• Comfort with basic arithmetic and cash handling.
• Clear and professional communication with guests and colleagues.

Responsibilities

• Maintain a pleasant, friendly, professional demeanor with guests and colleagues.
• Greet guests within five feet using professional greetings and last names.
• Provide Towne Park phone etiquette and assist in front-desk tasks.
• Park and retrieve vehicles safely and promptly; assist with luggage as needed.
• Assist guests with directions, taxis, reservations, and inquiries; share local information.

Skills

Customer service

Verbal communication

Reading & writing English

Time management

Math accuracy

Time interpretation (24-hour)

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality and parking assistance at our Berkeley location. You will greet guests, park and retrieve vehicles, and assist with luggage while ensuring safety and efficiency.

The role requires a strong customer focus, clear English communication, and the ability to manage time and tasks across peak periods; a valid driver's license is required for the state you work in.