Guest Experience Valet — Parking & Bell Services

Towne Park LLC; Providence (RI); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Short/long-term disability

Job summary

Towne Park LLC in Providence, RI seeks a Guest Experience Associate to deliver exceptional hospitality while parking and retrieving guest vehicles and assisting with luggage. You will work AM/PM shifts, provide directions, reservations, and information about facilities, and uphold safety and customer service standards.

Requirements include a high school diploma, a valid driver’s license, and 1 month related experience.

Qualifications

• Education: High school diploma or general education degree (GED).
• Licensure: Must hold a valid driver’s license for the state you are applying to work.

Responsibilities

• Parks and retrieves vehicles, opens doors for guests, and assists with luggage.
• Assist guests with bell services, directions, taxis, and reservations; provide area information.
• Explain parking rates and retrieval procedures; manage keys, tickets, and revenue as needed.
• Maintain clear ticketing records and ensure guest satisfaction during arrival and departure.

Skills

Customer service

English literacy

Cash handling

Luggage assistance

Education

High school diploma

Job description

Towne Park LLC in Providence, RI seeks a Guest Experience Associate to deliver exceptional hospitality while parking and retrieving guest vehicles and assisting with luggage. You will work AM/PM shifts, provide directions, reservations, and information about facilities, and uphold safety and customer service standards.

Requirements include a high school diploma, a valid driver’s license, and 1 month related experience.