Guest Experience Valet: Parking & Luggage Assistant

Towne Park LLC; Boston (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park LLC in Boston, MA seeks a Guest Service Associate to greet guests, park and retrieve vehicles, assist with luggage, and provide friendly, efficient hospitality during arrivals and departures.

Responsibilities include answering questions, guiding guests, processing tickets, and maintaining accurate vehicle records. The role offers open scheduling and a strong team focus on guest satisfaction.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance.
• One month related experience and/or training; or equivalent combination of education and experience.
• Knowledge of customer and personal services.
• Ability to read and write standard English; ability to understand instructions and communicate effectively.

Responsibilities

• Greet and assist guests in a courteous and professional manner.
• Park and retrieve vehicles safely and efficiently; assist with luggage when applicable.
• Explain parking rates and retrieval procedures to guests; issue and manage tickets and keys.
• Provide directions and information about local amenities and attractions.
• Maintain accurate guest folios and vehicle information; ensure security and safety in parking areas.
• Deliver exceptional hospitality services and collaborate with team to meet guest needs.

Skills

Guest interaction

English literacy

Basic math

Time management

Education

High school diploma

Job description

Towne Park LLC in Boston, MA seeks a Guest Service Associate to greet guests, park and retrieve vehicles, assist with luggage, and provide friendly, efficient hospitality during arrivals and departures.

Responsibilities include answering questions, guiding guests, processing tickets, and maintaining accurate vehicle records. The role offers open scheduling and a strong team focus on guest satisfaction.