Guest Experience Valet & Concierge

JB Duke Hotel; Durham (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

JB Duke Hotel is seeking a courteous Bell Person to welcome guests and provide top-notch valet service. You will assist guests with vehicle arrivals and departures, help with luggage, and coordinate transportation as requested.

Ideal candidates will have a valid U.S. driver license, strong English communication skills, and the physical stamina to lift 50–100 pounds while maintaining a safe, welcoming entrance area for guests.

Qualifications

• Must have a valid U.S. Driver License.
• Developed English speaking skills with professional communication.
• Ability to carry/lift 50-100 pounds.

Responsibilities

• Greet guests with enthusiasm and proper salutation.
• Assist guests entering/exiting vehicles and open/close doors.
• Prepare luggage for delivery in driveway/lobby areas.
• Tag and secure luggage to ensure proper storage and delivery.
• Be knowledgeable about hotel facilities, events and local attractions; arrange transportation as requested.
• Maintain clear driveway/fire lane and security of vehicle keys.
• Complete valet tickets and secure keys; adhere to safety standards.
• Keep hotel entrance and lobby area clean and welcoming.

Skills

Driver's license

English communication

Physical stamina

Job description

JB Duke Hotel is seeking a courteous Bell Person to welcome guests and provide top-notch valet service. You will assist guests with vehicle arrivals and departures, help with luggage, and coordinate transportation as requested.

Ideal candidates will have a valid U.S. driver license, strong English communication skills, and the physical stamina to lift 50–100 pounds while maintaining a safe, welcoming entrance area for guests.