VIP Bell Service & Guest Concierge

The Durham Hotel; Cary (NC); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

The Durham Hotel is seeking a part-time Bell person to warmly welcome guests, escort them to their accommodations, and explain property features. The role involves assisting guests to feel comfortable and following hotel standards.

Responsibilities include greeting guests, parking cars, assisting with luggage, and keeping areas clean and organized. English proficiency and a valid license are required, with flexible AM/PM shifts, weekends, and holidays. Excellent earnings potential with tips.

Qualifications

• Valid driver's license and clean driving record.
• Must be eligible to work in the United States.
• Ability to work a flexible schedule to include AM/PM shifts, weekends, and holidays

Responsabilités

• Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise.
• Parking cars in secured locations and keeping proper inventory of all cars and keys.
• Recognize all returning and VIP guests and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures. Assist guests with their luggage and acknowledge them by name.
• Deliver the morning newspapers to each occupied guest room.
• Make deliveries to guest rooms as instructed.
• Store and retrieve luggage and other objects for guests.
• Be aware of daily hotel activities, group, and VIP arrivals. Communicate special guest requests to the Guest Service Agent and or Front Office Manager/Manager on Duty.
• Ensure the lobby, bell closet and work areas as well as departmental equipment are always clean and presentable. Communicate needs to the Guest Service Agent and or Front Office Manager/Manager on Duty.
• Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible.

Description du poste

The Durham Hotel is seeking a part-time Bell person to warmly welcome guests, escort them to their accommodations, and explain property features. The role involves assisting guests to feel comfortable and following hotel standards.

Responsibilities include greeting guests, parking cars, assisting with luggage, and keeping areas clean and organized. English proficiency and a valid license are required, with flexible AM/PM shifts, weekends, and holidays. Excellent earnings potential with tips.