Guest Experience Bellhop & Valet

The-American-Hotel-Atlanta-Downtown,-Tapestry-Collection-By-Hilton; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Paid PTO

Job summary

Valor Hospitality is seeking a friendly, attentive guest services associate to greet guests, assist with check‑in/out, help with luggage, and answer questions about hotel facilities and local attractions. You will maintain lobby areas, explain services, and ensure a smooth, welcoming experience for every guest.

From driving vans and coordinating airport pickups to supporting the front desk with key inventory, you will contribute to a high standard of hospitality.

Qualifications

• High school education or equivalent experience.
• Customer service in a guest contact role preferred.
• Ability to drive vans, limousines and cars with a valid driver's license.

Responsibilities

• Greet guests and assist with check-in and checkout.
• Assist guests with luggage and escort to rooms when needed.
• Explain hotel facilities, hours of operation and respond to inquiries.
• Check luggage for guests and maintain lobby and bell stand cleanliness.
• Post daily events and entertainment boards in the lobby; maintain open communication across shifts.
• Provide van driving and airport pickup/drop-off duties and assist front desk with key inventory.

Skills

Customer service

Communication

Multitasking

Driving

Second language

Education

High school diploma or equivalent

Job description

Valor Hospitality is seeking a friendly, attentive guest services associate to greet guests, assist with check‑in/out, help with luggage, and answer questions about hotel facilities and local attractions. You will maintain lobby areas, explain services, and ensure a smooth, welcoming experience for every guest.

From driving vans and coordinating airport pickups to supporting the front desk with key inventory, you will contribute to a high standard of hospitality.