Bellperson

JB Duke Hotel; Durham (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

JB Duke Hotel is seeking a courteous Bell Person to welcome guests and provide top-notch valet service. You will assist guests with vehicle arrivals and departures, help with luggage, and coordinate transportation as requested.

Ideal candidates will have a valid U.S. driver license, strong English communication skills, and the physical stamina to lift 50–100 pounds while maintaining a safe, welcoming entrance area for guests.

Qualifications

• Must have a valid U.S. Driver License.
• Developed English speaking skills with professional communication.
• Ability to carry/lift 50-100 pounds.

Responsibilities

• Greet guests with enthusiasm and proper salutation.
• Assist guests entering/exiting vehicles and open/close doors.
• Prepare luggage for delivery in driveway/lobby areas.
• Tag and secure luggage to ensure proper storage and delivery.
• Be knowledgeable about hotel facilities, events and local attractions; arrange transportation as requested.
• Maintain clear driveway/fire lane and security of vehicle keys.
• Complete valet tickets and secure keys; adhere to safety standards.
• Keep hotel entrance and lobby area clean and welcoming.

Skills

Driver's license

English communication

Physical stamina

Job description

We take pride in providing exceptional service and building strong relationships with our guests! The Bell Person sets the tone for an outstanding experience from the moment the guests arrive at our hotels.Responsibilities:Welcome all guests with enthusiasm, a smile, and the proper salutation.Assist guests entering/exiting vehicles by opening and closing vehicle doors, as well as entrances to hotel property.Prepare guests’ luggage and belongings to be delivered by assisting in the driveway and/or lobby areas.Utilize luggage tags to ensure proper luggage/belonging storage and/or delivery.Be knowledgeable about the Hotel facilities and events and local attractions; arrange transportation for guests as requested.Maintain a clear driveway/fire lane. Responsible for obtaining and securing all keys for vehicles temporarily parked in this area.Completely fill out valet tickets and secure keys to ensure the security of the guests’ vehicles, adhere to safety standards when valeting guest vehicles.Maintain the cleanliness of the Hotel entrance and lobby area.Must have a valid U.S. Driver License.Developed English speaking skills with the ability to demonstrate professional communication with guests.Ability to carry/lift 50-100 pounds.Frequent bending, standing, stooping, etc. for long periods of time.