Bellperson

Washington Duke Inn & Golf Club; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Washington Duke Inn & Golf Club in Durham, NC is seeking a friendly Bell Person to welcome guests, assist with luggage, and help ensure a smooth arrival experience. You will greet guests with a smile, open doors, and coordinate with valet to move vehicles while maintaining a pristine lobby area.

The role requires a valid U.S. driver’s license, clear English communication, and the ability to lift 50–100 pounds.

Qualifications

• Must have a valid U.S. Driver License.
• Developed English speaking skills with professional communication.
• Ability to carry/lift 50–100 pounds.
• Frequent bending, standing, stooping for long periods.

Responsibilities

• Welcome all guests with enthusiasm and proper salutation.
• Assist guests entering/exiting vehicles; open doors and entrances.
• Prepare luggage and belongings for delivery; assist in driveway/lobby areas.
• Utilize luggage tags to ensure proper storage and delivery; secure keys.
• Be knowledgeable about hotel facilities, events, and local attractions; arrange transportation as requested.
• Maintain a clear driveway and lobby; secure keys and ensure vehicle security.
• Complete valet tickets accurately and ensure security of guests' vehicles.

Skills

Valid U.S. Driver License

English communication

Physical stamina

Job description

Job Location: JBD - Durham, NC 27708, Position Type: Full Time, We take pride in providing exceptional service and building strong relationships with our guests! The Bell Person sets the tone for an outstanding experience from the moment the guests arrive at our hotels.

Responsibilities:

• Welcome all guests with enthusiasm, a smile, and the proper salutation.
• Assist guests entering/exiting vehicles by opening and closing vehicle doors, as well as entrances to hotel property.
• Prepare guests' luggage and belongings to be delivered by assisting in the driveway and/or lobby areas.
• Utilize luggage tags to ensure proper luggage/belonging storage and/or delivery.
• Be knowledgeable about the Hotel facilities and events and local attractions; arrange transportation for guests as requested.
• Maintain a clear driveway/fire lane. Responsible for obtaining and securing all keys for vehicles temporarily parked in this area.
• Completely fill out valet tickets and secure keys to ensure the security of the guests' vehicles, adhere to safety standards when valeting guest vehicles.
• Maintain the cleanliness of the Hotel entrance and lobby area.

Qualifications:

• Must have a valid U.S. Driver License.
• Developed English speaking skills with the ability to demonstrate professional communication with guests.
• Ability to carry/lift 50-100 pounds.
• Frequent bending, standing, stooping, etc. for long periods of time.