Guest Experience Valet & Bell Services Associate

Towne Park LLC; Plano (TX); On-site; USD 8,200 - 12,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park LLC is hiring a Guest Service Associate to provide exceptional hospitality to guests. You will park and retrieve vehicles, assist with luggage, and deliver friendly, accurate information to ensure a smooth arrival and departure experience.

Responsibilities include guiding guests, coordinating with the front desk, and maintaining efficient service standards while adhering to safety and company procedures.

Qualifications

• Must be able to read and write standard English.
• Able to understand instructions and memos.
• Basic arithmetic including money handling.

Responsibilities

• Greet guests warmly and use guest last names.
• Assist guests with vehicle parking and retrieval.
• Help with bell services and luggage storage when needed.
• Provide directions and local information for guests.
• Explain parking rates and procedures at arrival.
• Maintain accurate ticket and vehicle records in the valet system.

Skills

Customer service

English proficiency

Attention to detail

Education

High school diploma or GED

Job description

Towne Park LLC is hiring a Guest Service Associate to provide exceptional hospitality to guests. You will park and retrieve vehicles, assist with luggage, and deliver friendly, accurate information to ensure a smooth arrival and departure experience.

Responsibilities include guiding guests, coordinating with the front desk, and maintaining efficient service standards while adhering to safety and company procedures.