Guest Experience Utility & Maintenance Associate

Shanty Creek Ski and Golf Resort LLC; Bellaire (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Shanty Creek Resorts, Bellaire, MI, is seeking a Utility team member to help ensure a clean, safe, and welcoming environment for guests. This on-site role involves cleaning, basic maintenance, event setup, and supporting operations to enhance guest satisfaction.

You will work with a collaborative team, follow safety and sanitation standards, and respond promptly to guest requests. A high school diploma and flexibility including weekends and holidays are required; prior hospitality or custodial

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality or service-oriented role preferred.
• Basic knowledge of safety and sanitation standards a plus.
• First Aid and CPR certification preferred.

Responsibilities

• Perform routine cleaning and maintenance tasks in guest areas, restrooms, and common spaces to ensure a clean and safe environment.
• Assist in the setup and breakdown of events, including arranging furniture and equipment as needed.
• Respond promptly to guest requests and concerns, providing excellent customer service at all times.
• Monitor and report any maintenance issues or safety hazards to the appropriate personnel.
• Collaborate with team members to ensure all areas are well-stocked with necessary supplies and equipment.

Skills

Attention to detail

Safety awareness

Communication

Time management

Basic maintenance knowledge

First Aid and CPR certification

Education

High school diploma or equivalent

Job description

Shanty Creek Resorts, Bellaire, MI, is seeking a Utility team member to help ensure a clean, safe, and welcoming environment for guests. This on-site role involves cleaning, basic maintenance, event setup, and supporting operations to enhance guest satisfaction.

You will work with a collaborative team, follow safety and sanitation standards, and respond promptly to guest requests. A high school diploma and flexibility including weekends and holidays are required; prior hospitality or custodial