Guest Experience Utility & Maintenance

Shanty Creek Ski and Golf Resort LLC; Kearney Township (MI); On-site; USD 24,000 - 34,000; Full time

Job summary

Shanty Creek Resorts is seeking a Utility team member to maintain cleanliness and functionality across guest areas, restrooms, and common spaces. You will support event setup and breakdown, respond to guest requests, and report maintenance or safety issues to ensure a high-quality guest experience.

Flexibility to work weekends and holidays is required, with prior experience in hospitality or custodial work preferred.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible hours, including weekends and holidays.
• Experience in hospitality or service-oriented role (preferred).
• First Aid and CPR certification (preferred).

Responsibilities

• Perform routine cleaning and maintenance in guest areas, restrooms and common spaces.
• Assist in setup and breakdown of events, arranging furniture and equipment as needed.
• Respond promptly to guest requests and concerns with excellent service.
• Monitor and report maintenance issues or safety hazards to the appropriate personnel.
• Collaborate with team to keep areas stocked with supplies and equipment.

Skills

Attention to detail

Safety awareness

Communication

Time management

Basic maintenance knowledge

First Aid CPR (preferred)

Education

High school diploma or equivalent

Job description

Shanty Creek Resorts is seeking a Utility team member to maintain cleanliness and functionality across guest areas, restrooms, and common spaces. You will support event setup and breakdown, respond to guest requests, and report maintenance or safety issues to ensure a high-quality guest experience.

Flexibility to work weekends and holidays is required, with prior experience in hospitality or custodial work preferred.