Hospitality Housekeeping Supervisor

Shanty Creek Ski and Golf Resort LLC; Bellaire (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Shanty Creek Ski and Golf Resort LLC in Bellaire, Michigan, is seeking a Housekeeping Supervisor to lead the daily housekeeping team and ensure guest rooms and public areas meet our high standards. You will supervise staff, coordinate daily assignments, inspect work, assist with training, and collaborate with other departments to deliver exceptional guest service in a fast-paced resort environment.

Minimum qualifications include a high school diploma or equivalent, at least one year of

Qualifications

• High school diploma or equivalent.
• At least 1 year supervisory/leadership experience.
• Strong communication and organizational skills.
• Ability to work a flexible schedule including weekends and holidays.
• Hospitality management coursework or certifications preferred.
• Experience with housekeeping inventory and scheduling systems preferred.

Responsibilities

• Supervise and coordinate the daily activities of housekeeping employees.
• Assign and prioritize guest rooms, public areas, and other cleaning responsibilities based on operational needs.
• Conduct inspections of guest rooms and public areas to ensure cleanliness and quality standards.
• Provide direction, coaching, and support to housekeeping employees throughout the shift.
• Assist with training new employees on cleaning procedures, safety requirements, equipment use, and guest service expectations.
• Monitor housekeeping progress and adjust assignments as needed to support room readiness and operational priorities.
• Assist with maintaining appropriate levels of cleaning supplies, linens, and equipment.
• Report maintenance concerns, damaged equipment, and room issues to the appropriate department.
• Respond to guest questions and housekeeping-related concerns promptly and professionally.
• Support established safety, sanitation, and housekeeping procedures.
• Assist with employee attendance, performance, and workplace concerns as directed by management.
• Communicate staffing, room status, and operational concerns to Housekeeping leadership.
• Promote teamwork, professionalism, and a positive work environment.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organization

Flexibility

Education

High school diploma or equivalent

Tools

Inventory management systems

Scheduling systems

Job description

Shanty Creek Ski and Golf Resort LLC in Bellaire, Michigan, is seeking a Housekeeping Supervisor to lead the daily housekeeping team and ensure guest rooms and public areas meet our high standards. You will supervise staff, coordinate daily assignments, inspect work, assist with training, and collaborate with other departments to deliver exceptional guest service in a fast-paced resort environment.

Minimum qualifications include a high school diploma or equivalent, at least one year of