Guest Experience & Ticketing Specialist

Dallas Arboretum and Botanical Garden; Dallas (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

The Dallas Arboretum and Botanical Garden is seeking a Guest Experience Ticket Booth Representative. This role embodies the front-line ambassador identity, ensuring guests receive exceptional service through ticket purchases, general inquiries, and fostering a welcoming environment.

The position requires weekend availability and a commitment to creating memorable interactions in a fast-paced setting. Ideal candidates will possess strong communication skills and previous customer service experience, aligning with the Arboretum's dedication to enriching lives through beauty and connection.

Qualifications

• Previous customer service, hospitality, or retail experience is preferred.
• Strong interpersonal, verbal, and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide warm, courteous, and professional service to guests.
• Assist with ticket purchases and general inquiries.
• Monitor guest flow at the ticket booth.

Skills

Customer service experience

Communication skills

Attention to detail

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Ticketing systems

Job description

The Dallas Arboretum and Botanical Garden is seeking a Guest Experience Ticket Booth Representative. This role embodies the front-line ambassador identity, ensuring guests receive exceptional service through ticket purchases, general inquiries, and fostering a welcoming environment.

The position requires weekend availability and a commitment to creating memorable interactions in a fast-paced setting. Ideal candidates will possess strong communication skills and previous customer service experience, aligning with the Arboretum's dedication to enriching lives through beauty and connection.