Seasonal Guest Experience & Service Specialist

Dallas Arboretum and Botanical Garden; Dallas (TX); Hybrid; USD 20,664 - 27,552; Part time

Job summary

Dallas Arboretum and Botanical Garden is looking for a Representative in Guest Experience Customer Service to enhance the visitor experience. This seasonal role requires professional phone service, assistance with ticketing, and a guest-focused approach. Candidates should possess a high school diploma and exceptional communication skills. The position allows for telework but requires local residence in the Dallas–Fort Worth Metroplex for onsite meetings, ensuring consistent support for events and general inquiries.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service and interpersonal skills with a guest-focused mindset are required.
• Ability to multitask and remain calm and professional in a fast-paced environment.

Responsibilities

• Provide friendly, professional service to guests over the phone.
• Assist guests with ticket purchases and inquiries.
• Respond to general questions regarding the garden and events.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Multitasking

Problem-solving

Education

High school diploma or G.E.D.

Tools

Microsoft Office

Job description

Dallas Arboretum and Botanical Garden is looking for a Representative in Guest Experience Customer Service to enhance the visitor experience. This seasonal role requires professional phone service, assistance with ticketing, and a guest-focused approach. Candidates should possess a high school diploma and exceptional communication skills. The position allows for telework but requires local residence in the Dallas–Fort Worth Metroplex for onsite meetings, ensuring consistent support for events and general inquiries.