Guest Experience & Ticketing Champion

Land a Job; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Tennessee Aquarium in Chattanooga is seeking a Guest Experience & Ticketing Specialist to welcome visitors and guide them through hours, tickets, memberships, and events. The role emphasizes friendly guest engagement and accurate information.

You will assist with reservations, look up bookings in our ticketing systems, and maintain up-to-date knowledge of all Aquarium offerings. Cash handling and peak-season lines require composure and excellent service.

Qualifications

• High school diploma; some college preferred.
• At least 2 years of sales or customer service experience.

Responsibilities

• Inform guests about hours, tickets, memberships, and events.
• Assist with reservations and research bookings in ticketing systems.
• Maintain knowledge of all Aquarium offerings and handle cash during peak times.

Skills

Customer service

Sales experience

Education

High school diploma

Some college

Job description

The Tennessee Aquarium in Chattanooga is seeking a Guest Experience & Ticketing Specialist to welcome visitors and guide them through hours, tickets, memberships, and events. The role emphasizes friendly guest engagement and accurate information.

You will assist with reservations, look up bookings in our ticketing systems, and maintain up-to-date knowledge of all Aquarium offerings. Cash handling and peak-season lines require composure and excellent service.