Guest Experience Technician — Hospitality & Events

Convene; San Francisco (CA); Hybrid; USD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Health & Wellness

Time Off & Balance

Financial Growth

Development & Recognition

Community & Impact

Zusammenfassung

Convene Hospitality Group in San Francisco is seeking a Hospitality Service Technician to join our Operations team. You will deliver genuine, anticipatory service, collaborating with Culinary, Production, and Technology teams to bring our service standards to life.

The role requires at least 2 years of serving experience, strong communication and teamwork, and a commitment to service excellence. You will set up, maintain, and break down stations, and support event delivery with a focus on guest

Qualifikationen

• Minimum 2 years of serving experience; coffee knowledge and basic food & beverage knowledge are a plus.
• Strong communication, interpersonal, and organizational skills.
• Highly motivated team player with leadership qualities and a commitment to service excellence.
• Food Hygiene/Food Handling and TIPS Certifications preferred.
• Flexible schedule with the ability to work varied or extended hours as needed.
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees.

Aufgaben

• Deliver world-class service in alignment with Brand Standards; anticipate and accommodate special requests.
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms following SOPs.
• Maintain a clean, safe, organized, and well-stocked work environment with strong sanitation.
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery.
• Perform opening, mid-shift, and closing duties per company standards.
• Collaborate with team members and perform additional duties as assigned to uphold service excellence.

Kenntnisse

Communication

Interpersonal skills

Organizational skills

Team player

Leadership

Multitasking

Jobbeschreibung

Convene Hospitality Group in San Francisco is seeking a Hospitality Service Technician to join our Operations team. You will deliver genuine, anticipatory service, collaborating with Culinary, Production, and Technology teams to bring our service standards to life.

The role requires at least 2 years of serving experience, strong communication and teamwork, and a commitment to service excellence. You will set up, maintain, and break down stations, and support event delivery with a focus on guest