Guest Experience Server for Premium Events

Convene; New York (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Day-one health coverage

24/7 virtual care

Well-being support

Generous PTO & parental leave

401K with company match

Job summary

Convene Hospitality Group is seeking a Hospitality Service Technician to join the Operations team in New York. The technician will deliver genuine service to clients and guests, working with Culinary, Production, and Technology teams to create seamless experiences and meaningful connections.

You will anticipate needs, uphold service standards, and ensure every detail contributes to an exceptional client experience.

Qualifications

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus.
• Strong communication, interpersonal, and organizational skills.
• Highly motivated team player with leadership qualities and a commitment to service excellence.
• Food Hygiene/Food Handling and TIPS Certifications preferred.
• Flexible schedule with the ability to work varied or extended hours as needed.
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees.

Responsibilities

• Deliver world-class service in alignment with Brand Standards; anticipate and accommodate special requests.
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms following SOPs.
• Maintain a clean, safe, organized, and well-stocked work environment with focus on sanitation and presentation.
• Demonstrate full knowledge of menus, recipes, and event details to support service delivery.
• Perform opening, mid-shift, and closing duties including cleaning and restocking per standards.
• Collaborate with team members and perform additional duties to uphold service excellence.

Skills

Serving experience

Communication

Teamwork

Leadership qualities

Food Hygiene

Job description

Convene Hospitality Group is seeking a Hospitality Service Technician to join the Operations team in New York. The technician will deliver genuine service to clients and guests, working with Culinary, Production, and Technology teams to create seamless experiences and meaningful connections.

You will anticipate needs, uphold service standards, and ensure every detail contributes to an exceptional client experience.