Hospitality Service Technician - Full Time New San Francisco, CA

Convene; San Francisco (CA); Ibrido; USD 33.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellness

Time Off & Balance

Financial Growth

Development & Recognition

Community & Impact

Descrizione del lavoro

Convene Hospitality Group in San Francisco is seeking a Hospitality Service Technician to join our Operations team. You will deliver genuine, anticipatory service, collaborating with Culinary, Production, and Technology teams to bring our service standards to life.

The role requires at least 2 years of serving experience, strong communication and teamwork, and a commitment to service excellence. You will set up, maintain, and break down stations, and support event delivery with a focus on guest

Competenze

• Minimum 2 years of serving experience; coffee knowledge and basic food & beverage knowledge are a plus.
• Strong communication, interpersonal, and organizational skills.
• Highly motivated team player with leadership qualities and a commitment to service excellence.
• Food Hygiene/Food Handling and TIPS Certifications preferred.
• Flexible schedule with the ability to work varied or extended hours as needed.
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees.

Mansioni

• Deliver world-class service in alignment with Brand Standards; anticipate and accommodate special requests.
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms following SOPs.
• Maintain a clean, safe, organized, and well-stocked work environment with strong sanitation.
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery.
• Perform opening, mid-shift, and closing duties per company standards.
• Collaborate with team members and perform additional duties as assigned to uphold service excellence.

Conoscenze

Communication

Interpersonal skills

Organizational skills

Team player

Leadership

Multitasking

Descrizione del lavoro

Hospitality Service Technician - Full Time

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Join the Team at Convene 100 Stockton !

We are seeking a Hospitality Service Technician to join our Operations team in San Francisco, reporting directly to the Service Manager.

In this role, you'll deliver genuine, anticipatory service that makes every client, guest, and member feel valued. Working hand-in-hand with our Culinary, Production, and Technology teams, you'll bring our service standards to life, seamlessly blending behind-the-scenes execution with warm hospitality to create unforgettable experiences.

At Convene, our Core Values—Genuine, Relentless, Integrity, and Teamwork—guide everything we do. If you thrive on detail, collaboration, and high-touch service, we'd love to meet you.

What You'll Do:

• Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs


• Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed


• Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation


• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery


• Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards


• Collaborate with team members and perform additional duties as assigned to uphold service excellence

What We Look For:

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus


• Strong communication, interpersonal, and organizational skills with the ability to multitask effectively


• Highly motivated team player with leadership qualities and a commitment to service excellence


• Food Hygiene/Food Handling and TIPS Certifications preferred


• Flexible schedule with the ability to work varied or extended hours as needed


• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Compensation:

Full Time Hourly Rate: $29

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:

• Health & Wellness:Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.


• Time Off & Balance:Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.


• Financial Growth:401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.


• Development & Recognition:Ongoing career growth opportunities plus recognition programs to celebrate milestones.


• Community & Impact:Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.