Guest Experience Champion - Team Member (Part-Time)

Firehouse Subs; Mobile (AL); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

Please include perks/benefits here

Job summary

Firehouse Subs is seeking a Rock Star Team Member for a part-time role. You will be the face of the brand, delivering great sandwich experiences and courteous service. This role emphasizes customer interaction, teamwork, and adherence to safety and store standards.

You will assist with daily store operations, maintain cleanliness, and ensure a welcoming environment for all guests. Prioritize exceptional service and safe food handling in a fast-casual setting.

Qualifications

• Customer-facing role experience preferred.
• Ability to work in a fast-paced environment.
• Attention to detail in cash handling and store operations.

Responsibilities

• Maintain customer service standards and ensure a positive customer experience.
• Foster a teamwork environment among staff.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute store operations with accuracy and efficiency.
• Keep store, small wares, merchandise and the physical plant clean.
• Operate food preparation machinery as required.
• Adhere to food safety and security guidelines.
• Handle cash transactions in line with policies.

Skills

Customer service mindset

Teamwork

Cash handling

Greeting customers

Tools

Cash register operation

Job description

Firehouse Subs is seeking a Rock Star Team Member for a part-time role. You will be the face of the brand, delivering great sandwich experiences and courteous service. This role emphasizes customer interaction, teamwork, and adherence to safety and store standards.

You will assist with daily store operations, maintain cleanliness, and ensure a welcoming environment for all guests. Prioritize exceptional service and safe food handling in a fast-casual setting.