Guest Experience Team Member (PT & FT - All Shifts)

Wills Group; Bowie (MD); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Paid Time Off

Tuition reimbursement

500 LIFE Balance Account

Free coffee and discounts on food

Job summary

A community-focused brand is looking for a Guest Experience Team Member in Bowie, MD. The role involves delivering outstanding service, maintaining cleanliness, and ensuring stock availability. Candidates should have a High School Diploma or GED and preferably prior customer service experience. Flexibility in working hours is key, and the pay ranges from $15.50 to $18.00 per hour. Benefits include paid time off and tuition reimbursement for full-time employees.

Qualifications

• Flexibility to work days, nights, overnights, and weekends.
• Authorized to work in the United States and 18 years of age or older.
• Successful completion of background check and drug screening.

Responsibilities

• Assist guests with a smile and manage transactions.
• Restock shelves and displays to ensure products are accessible.
• Sweep, mop, and clean store interiors and exteriors.

Skills

Customer service

Cash handling

Flexibility

Technology proficiency

Education

High School Diploma or GED

Tools

POS software

Job description

Role

Guest Experience Team Member – Location: Dash In, Bowie, MD.

Status: Full-time or Part-time. Pay: $15.50-$18.00 per hour (+$1/hr overnight).

Who We Are

Dash In is more than a convenience store— it’s a community-focused brand part of the Wills Group family. With over 50 locations across the Mid-Atlantic, we provide high-quality food, fuel, and retail services in a one-stop destination for guests. We are Great Place to Work Certified™ and recognized as Fortune's Best Workplace in Retail™. We commit to responsible leadership, community giving, and an adventurous spirit.

What You’ll Do

• Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
• Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
• Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
• Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
• Handle Cash with Care: Follow company policies for accurate cash handling and recording.

What We're Looking For

• High School Diploma or GED (or ability to complete our company-paid GED program)
• 1 year of retail customer service experience (preferred)
• Flexibility to work days, nights, overnights, and weekends
• Authorized to work in the United States and 18 years of age or older
• Successful completion of background check and drug screening

Ideal Candidates Will Also Have

• Active ServSafe certification, or a similar qualification
• Tech-savviness, including familiarity with POS software

Benefits and Perks

For Part-Time Employees

• 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
• Education: GED completion program for sales associates.

For Full-Time Employees

• Paid Time Off: Up to 3 weeks of PTO, including vacation, sick leave, and personal daysPLUS 8 holidays with bonus pay and 2 paid service days per year.
• Education & Development: 100% tuition reimbursement, development programs, certificate program assistance, and GED completion program.
• Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
• Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
• Financial Well-being: Employer 401(k) match up to 7%.
• Perks: Free coffee, fountain beverages, and discounts on fresh food and car washes.
• Discounts: Exclusive discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Dash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.

Ready to join us? Apply now and be part of our journey!