Guest Experience Team Member

Long John Silver's; Chillicothe (OH); On-site; USD 17,000 - 19,000; Part time

Job summary

Long John Silver's in Chillicothe, OH is looking for a motivated Team Member to deliver outstanding guest experiences. You will greet guests, take orders, prepare food to high standards, and help keep the dining area clean and welcoming.

This role emphasizes teamwork, reliable transportation, and the ability to work rotating shifts. If you bring energy, a positive attitude, and a commitment to timely service, you’ll fit right in and help the restaurant shine.

Qualifications

• Must be 16 years of age or older.
• Must have reliable transportation and the ability to work rotating shifts.
• Take absolute pride in everything you do.
• Value customer service and hold the ability to positively impacts our guests' experience.
• Work well in a fast-paced environment; practice high quality food and cleanliness standards.
• Bring an upbeat energy and positive attitude to the team.
• Has a commitment to timeliness and a sense of urgency.
• Ability to interpret and follow instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Responsibilities

• Ensures 100% satisfaction for all LJS (Long John Silver) guests
• Greet and positively engage guests
• Accurately accept the guests' orders and process payment
• Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
• Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
• Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
• Arrives on shift with a positive attitude and contributes to the success of the restaurant
• Treats all guests and team members with respect
• Accountable for positive engagement at every guest encounter
• Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
• Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
• Provides, to every guest, bell-ringing quality service and taste experience
• Maintains clean, safe, and comfortable work are for guests and team members
• Clean as you go mentality - Ensure the restaurant’s interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
• Provides an environment that encourages guests to return
• Perform other duties as assigned by restaurant management

Skills

Customer service

Positive attitude

Timeliness

Communication

Fast-paced environment

Job description

Long John Silver's in Chillicothe, OH is looking for a motivated Team Member to deliver outstanding guest experiences. You will greet guests, take orders, prepare food to high standards, and help keep the dining area clean and welcoming.

This role emphasizes teamwork, reliable transportation, and the ability to work rotating shifts. If you bring energy, a positive attitude, and a commitment to timely service, you’ll fit right in and help the restaurant shine.