Guest Experience Crew Member

Long John Silver's; Irving (TX); On-site; USD 15,000 - 18,000; Full time

Job summary

Long John Silver's is hiring a Team Member to deliver outstanding guest experiences at our fast-paced restaurant. You will greet guests, take accurate orders, process payments, and prepare high-quality meals quickly while maintaining clean dining areas and restrooms.

The role emphasizes teamwork, a positive attitude, and a commitment to timely, friendly service in a welcoming environment that aligns with our PIRATE values.

Qualifications

• Value customer service and positively impact guest experience.
• Ability to work well in a fast-paced environment.
• Commitment to timeliness and urgency in tasks.
• Maintain high standards of food cleanliness and safety.
• Follow instructions accurately and consistently.

Responsibilities

• Ensures 100% satisfaction for all guests.
• Greet and positively engage guests.
• Accept orders accurately and process payment.
• Prepare each order as requested with high quality.
• Resolve guest concerns promptly using BAM and leave them happy.

Skills

Customer service

Positive attitude

Teamwork

Fast-paced work

Timeliness

Instruction following

Job description

Long John Silver's is hiring a Team Member to deliver outstanding guest experiences at our fast-paced restaurant. You will greet guests, take accurate orders, process payments, and prepare high-quality meals quickly while maintaining clean dining areas and restrooms.

The role emphasizes teamwork, a positive attitude, and a commitment to timely, friendly service in a welcoming environment that aligns with our PIRATE values.