Guest Experience Team Member

Long John Silver's; Greenwood (IN); On-site; USD 17,000 - 23,000; Full time

Job summary

Long John Silver's in Greenwood, IN is looking for a motivated Team Member to join our crew and deliver outstanding guest experience. You'll greet guests, take orders, prepare meals, and ensure clean, safe, and welcoming dining areas. Join a fast-paced environment where teamwork, reliability, and a positive attitude are valued.

You must be 16 years of age or older and available to work rotating shifts. Training is provided, and we emphasize guest satisfaction and food safety while offering

Qualifications

• Must be 16 years of age or older.
• Ability to work rotating shifts.
• Strong customer service focus and upbeat energy.

Responsibilities

• Ensures 100% satisfaction for all LJS guests
• Greet and positively engage guests
• Accurately accept the guests' orders and process payment
• Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
• Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
• Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
• Arrives on shift with a positive attitude and contributes to the success of the restaurant
• Treats all guests and team members with respect
• Accountable for positive engagement at every guest encounter
• Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
• Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
• Provides, to every guest, bell-ringing quality service and taste experience
• Maintains clean, safe, and comfortable work area for guests and team members
• Clean as you go mentality - Ensure the restaurant’s interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
• Provides an environment that encourages guests to return
• Perform other duties as assigned by restaurant management

Skills

Customer service

Positive attitude

Fast-paced environment

Teamwork

Job description

Long John Silver's in Greenwood, IN is looking for a motivated Team Member to join our crew and deliver outstanding guest experience. You'll greet guests, take orders, prepare meals, and ensure clean, safe, and welcoming dining areas. Join a fast-paced environment where teamwork, reliability, and a positive attitude are valued.

You must be 16 years of age or older and available to work rotating shifts. Training is provided, and we emphasize guest satisfaction and food safety while offering