Guest Experience Team Member

Long John Silver's; Edwardsville (Luzerne County); On-site; USD 17,000 - 19,000; Full time

Job summary

Long John Silver's in Edwardsville is seeking a motivated Team Member to join our fast-paced restaurant team. You will greet guests, take orders, process payments, and prepare meals with care to ensure high quality and quick service.

You’ll work as part of a friendly crew, uphold food safety and cleanliness standards, and contribute to a welcoming dining experience. Applicants must be 16 or older, have reliable transportation, and bring a positive attitude.

Qualifications

• Must be 16 years of age or older.
• Must have reliable transportation and ability to work rotating shifts.
• Value customer service and positively impacts guests' experience.
• Work well in a fast-paced environment.
• Maintain high standards of food and cleanliness.
• Bring upbeat energy and positive attitude to the team.
• Commitment to timeliness and a sense of urgency.
• Ability to interpret and follow instructions and safety rules.

Responsibilities

• Ensure 100% guest satisfaction.
• Greet and positively engage guests.
• Accurately take orders and process payment.
• Prepare every order exactly as guest requested, with high quality.
• Resolve guest concerns using BAM! and ensure satisfaction.
• Keep service area, dining room tables, and floors clean.
• Arrive on shift with a positive attitude and contribute to restaurant success.
• Treat all guests and team members with respect.
• Ensure ingredients and food products are stored and prepared safely.
• Follow preparation procedures to maintain high quality.
• Provide bell-ringing quality service and tasting experience.
• Maintain clean and comfortable work area.
• Keep interior and exterior clean and in excellent condition.
• Encourage guests to return.
• Perform other duties as assigned by management.

Skills

Customer service

Teamwork

Positive attitude

Time management

Job description

Long John Silver's in Edwardsville is seeking a motivated Team Member to join our fast-paced restaurant team. You will greet guests, take orders, process payments, and prepare meals with care to ensure high quality and quick service.

You’ll work as part of a friendly crew, uphold food safety and cleanliness standards, and contribute to a welcoming dining experience. Applicants must be 16 or older, have reliable transportation, and bring a positive attitude.