Guest Experience Team Leader — Service & Engagement

Target; Charleston (SC); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid sick leave

Paid national holidays

Paid vacation

Employee discount

Short term disability

Long term disability

Job summary

Target in Charleston is seeking a Service & Engagement Team Leader to drive guest experience, lead a team of hourly associates, and help execute store priorities. You’ll train colleagues, monitor operations, and ensure friendly, efficient service across drive‑up, pickup, and in‑store interactions.

The role requires a high school diploma or equivalent, willingness to work variable hours, and strong communication.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Retail experience preferred but not required.
• Welcoming and helpful attitude toward guests.
• Effective communication skills.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Lead a team of hourly team members, including coaching and development.
• Understand sales goals and plan daily/weekly workload to meet store priorities.
• Support drive up and pickup services and loyalty programs to enhance guest shopping.
• Ensure consistent operations and on‑brand guest interactions.

Skills

Guest service

Team leadership

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Target in Charleston is seeking a Service & Engagement Team Leader to drive guest experience, lead a team of hourly associates, and help execute store priorities. You’ll train colleagues, monitor operations, and ensure friendly, efficient service across drive‑up, pickup, and in‑store interactions.

The role requires a high school diploma or equivalent, willingness to work variable hours, and strong communication.