Guest Experience Lead - Part-Time, Growth & Perks

McDonald’s; Charleston (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free meals

Tuition assistance

Vacation after 1 year

Rapid pay

Job summary

McDonald’s in Charleston is seeking a Guest Experience Lead to welcome guests, help with ordering, and ensure a positive, friendly visit. You will assist guests with the ordering kiosks, address concerns, and support the team to deliver great service.

The role emphasizes guest satisfaction, teamwork, and proactive communication to create feel-good moments for customers and staff alike.

Qualifications

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Handling concerns and ensuring customer satisfaction.

Responsibilities

• Greet guests and assist with ordering.
• Assist guests to use ordering kiosks as needed.
• Check that customers are satisfied and address concerns.
• Ensure kids receive a kid treat and pass along feedback to the team.

Skills

Guest interaction

Communication

Teamwork

Tools

Kiosk interfaces

Job description

McDonald’s in Charleston is seeking a Guest Experience Lead to welcome guests, help with ordering, and ensure a positive, friendly visit. You will assist guests with the ordering kiosks, address concerns, and support the team to deliver great service.

The role emphasizes guest satisfaction, teamwork, and proactive communication to create feel-good moments for customers and staff alike.