Guest Experience Team Lead - Service & Engagement

Dev; Bluffton (SC); On-site; USD 28,240 - 48,009; Full time

Benefits offered by this job

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Job summary

A leading retailer in Bluffton is seeking a Service and Engagement Team Leader to oversee a team committed to providing exceptional guest service. The ideal candidate will have a high school diploma and display strong leadership and communication skills. Responsibilities include managing team operations, engaging guests, and promoting store offerings. This position offers a chance to work in a fast-paced environment with competitive benefits, including health insurance and 401(k).

Qualifications

• Must be at least 18 years of age or older.
• Previous retail experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience.
• Lead a team of Guest Advocates and Front of Store Attendants.
• Engage in continuous development conversations with team members.

Skills

Guest engagement

Problem solving

Effective communication

Team leadership

Education

High school diploma or equivalent

Job description

A leading retailer in Bluffton is seeking a Service and Engagement Team Leader to oversee a team committed to providing exceptional guest service. The ideal candidate will have a high school diploma and display strong leadership and communication skills. Responsibilities include managing team operations, engaging guests, and promoting store offerings. This position offers a chance to work in a fast-paced environment with competitive benefits, including health insurance and 401(k).