Guest Experience & Team Lead (Assistant Manager)

Sonic-Drive--in; Giddings (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

SONIC Drive-In Assistant Manager is seeking a qualified leader to assist the General Manager in daily operations, ensuring quality food, cleanliness, and a smooth guest experience at the SONIC Drive-In.

The role requires strong leadership and communication, with the ability to work irregular hours including nights, weekends, and holidays. You will train staff, monitor costs, and support opening/closing duties.

Qualifications

• Strong leadership and communication abilities.
• High standards for self and team.
• Positive attitude during rushes or stressful situations.
• Resiliency to try different approaches to solve problems and get better.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks.
• Effective basic math and reading skills.
• Willingness to work irregular hours, including nights, weekends, and holidays.
• General knowledge of restaurant or retail operations.

Responsibilities

• Hire, train, supervise, manage and develop staff.
• Ensure guests leave satisfied and build repeat visits.
• Share the why behind tasks to the team.
• Celebrate successes and coach for performance.
• Set clear expectations and provide feedback.
• Create an upbeat atmosphere during shifts.
• Manage food, paper, labor, and guest service.
• Perform opening/closing duties as needed.
• Monitor staffing, inventory, and food cost; adjust as needed.
• Complete weekly inventory.
• Assist with administrative duties and records.
• Respond to guest requests and resolve complaints.
• Maintain safety and sanitation standards.
• Comply with laws and regulations.

Skills

Leadership

Communication

Positive attitude

Resiliency

Learning mindset

Multitasking

Prioritization

Math skills

Reading skills

Irregular hours

Job description

SONIC Drive-In Assistant Manager is seeking a qualified leader to assist the General Manager in daily operations, ensuring quality food, cleanliness, and a smooth guest experience at the SONIC Drive-In.

The role requires strong leadership and communication, with the ability to work irregular hours including nights, weekends, and holidays. You will train staff, monitor costs, and support opening/closing duties.