Guest Experience Team Lead
Dunkin’ @ The Wolak Group - Gillette
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Benefits offered by this job
Job summary
The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is seeking a Shift Leader to join our Cicero, NY team at 6166 South Bay Road. You’ll help run daily operations and provide exceptional guest service.
This role offers competitive pay with tips ($16.25-$19.00/hr), flexible hours, tuition reimbursement, career development, training opportunities, health/dental/vision coverage, a 401(k), PTO, and staff discounts.
Responsibilities
- Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
- Train and coach new and existing employees
- Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.
Job description
The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is seeking a Shift Leader to join our Cicero, NY team at 6166 South Bay Road. You’ll help run daily operations and provide exceptional guest service.
This role offers competitive pay with tips ($16.25-$19.00/hr), flexible hours, tuition reimbursement, career development, training opportunities, health/dental/vision coverage, a 401(k), PTO, and staff discounts.
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