Shift Leader: Guest Experience Champion

Dunkin’ @ The Wolak Group - Cicero; Town of Cicero (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverage

Job summary

The Wolak Group, a Dunkin’ franchisee serving Cicero, NY and surrounding areas, is currently hiring for a Shift Leader to join our network. This role focuses on leading team members and delivering exceptional guest service in a fast-paced environment.

You will train and coach staff, model operational excellence, and help ensure safe, high-quality food and beverages are served. We offer competitive pay and opportunities for growth.

Responsibilities

• Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
• Train and coach new and existing employees
• Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience.

Job description

The Wolak Group, a Dunkin’ franchisee serving Cicero, NY and surrounding areas, is currently hiring for a Shift Leader to join our network. This role focuses on leading team members and delivering exceptional guest service in a fast-paced environment.

You will train and coach staff, model operational excellence, and help ensure safe, high-quality food and beverages are served. We offer competitive pay and opportunities for growth.