Shift Leader: Elevate Guest Experience & Team Growth

Ithaca; City of Ithaca (NY); In loco; USD 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay + tips

Flexible hours

Tuition reimbursement

Career development

Ongoing training

Health, dental, vision

401K

PTO

Free/discounted food and beverages

Descrizione del lavoro

The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is hiring a Shift Leader for Ithaca, NY. You will lead a team to deliver exceptional guest service, train staff, and ensure all duties are completed with safe, high-quality food and beverages.

We offer competitive pay with tips ($16.25–$19.00/hr), flexible hours, tuition reimbursement, career development, ongoing training, benefits, a 401K, PTO, and free/discounted items. Join us and help Dunkin’ runs on our incredible team.

Competenze

• Experience in fast-paced customer service environments.
• Ability to train and coach new and existing staff.
• Strong communication and teamwork skills.

Mansioni

• Lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure duties are completed and food & drinks are prepared with safety and quality.

Conoscenze

Guest service

Team leadership

Coaching

Descrizione del lavoro

The Wolak Group, a Dunkin’ Donuts franchise with 90+ locations, is hiring a Shift Leader for Ithaca, NY. You will lead a team to deliver exceptional guest service, train staff, and ensure all duties are completed with safe, high-quality food and beverages.

We offer competitive pay with tips ($16.25–$19.00/hr), flexible hours, tuition reimbursement, career development, ongoing training, benefits, a 401K, PTO, and free/discounted items. Join us and help Dunkin’ runs on our incredible team.