Guest Experience Supervisor — Lead Fast, Friendly Service

Dash In; Newark (DE); In loco; USD 25.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Shift Differentials

Employee Discounts

401(k) with Employer Match

Profit-Sharing Contribution

Descrizione del lavoro

Dash In - Newark, DE is seeking a full-time Supervisor to lead daily operations across retail and foodservice. The role emphasizes coaching, guest service, and maintaining brand standards to deliver a fast, friendly experience.

You will partner with the Store Manager to manage staff, inventory, and safety while ensuring high-quality food and guest satisfaction. On-site training and a growth-focused environment are offered.

Competenze

• Must be at least 18 years old.
• Must be legally authorized to work in the United States.
• High school diploma or GED, or willingness to complete an employer-paid GED program.
• At least one year of supervisory or leadership experience in retail, foodservice, or a related environment.
• Ability to multitask, prioritize responsibilities, and solve problems in a fast-paced setting.
• Strong communication and interpersonal skills, with a commitment to guest satisfaction.
• Basic technology skills, including the ability to use point-of-sale (POS) systems.

Mansioni

• Lead and develop the team: Coach, train, and motivate to deliver exceptional service and quality food.
• Oversee daily operations: Manage front-of-house and back-of-house activities for smooth service and efficient production.
• Deliver an exceptional guest experience: Engage with guests and address concerns to create a fast, friendly environment.
• Maintain brand standards: Uphold cleanliness, food quality, safety, and store presentation.
• Keep operations running efficiently: Monitor guest traffic, adjust priorities, and support staffing needs.
• Manage inventory and supplies: Assist with ordering, inventory levels, and replenishment across retail and foodservice.
• Promote a safe workplace: Maintain clean, organized workspaces and proper equipment usage.
• Support store performance: Communicate needs and opportunities to store leadership.
• Step up when needed: Take the lead during shifts to complete daily priorities.

Conoscenze

Leadership

Customer service

Multitasking

Communication

POS systems

Formazione

High school diploma or GED

Strumenti

ServSafe certification

Descrizione del lavoro

Dash In - Newark, DE is seeking a full-time Supervisor to lead daily operations across retail and foodservice. The role emphasizes coaching, guest service, and maintaining brand standards to deliver a fast, friendly experience.

You will partner with the Store Manager to manage staff, inventory, and safety while ensuring high-quality food and guest satisfaction. On-site training and a growth-focused environment are offered.